We use Australia Post‘s tracked parcel system for a secure and reliable service on all parcels less than 100cm in length. Once your order has been dispatched, you will receive an email with tracking details. If you have ordered multiple items, we will do our best to dispatch together, however this may not always be the case.
In most cases we expect delivery to have been completed within 14 days of when your order was placed with House of Décor. Where a product may take longer to deliver, we will indicate this in the product description or contact you discuss.
During delivery, Australia Post will leave your parcel at your home if there is a safe place. If there is not a safe place, Australia Post will leave a card for you to collect the parcel at your local Post Office. You can also leave delivery instructions at time of purchase.
We are very mindful of the amount of packaging we use. Where possible we will re-use packaging, including boxes, bubble wrap and tissues paper, to ensure your item/s are secure whilst reducing our impact on the environment.
The cost of postage and handling is determined by the size and weight of your item. To get an indication of your shipping costs, please enter your items in the cart and proceed to checkout. If you have any questions or concerns about delivery times, please do not hesitate to contact us at firstname.lastname@example.org.