Shipping Policy

The ongoing impact of COVID-19 has created a lot of unknown surrounding logistics, travel, and shipping. COVID-19 continues to have an impact on our suppliers and their shipping arrangements, especially with regards to overseas supply chains and Australian Custom clearance requirements.

In most cases we expect delivery to have been completed within 21 days of when your order has been placed with House of Décor. Where a product may take longer to deliver, we will indicate this in the product description.

In most cases Australia Post is used to deliver your order. In this situation, once your order has been dispatched, you will receive an email with tracking details. For orders that may include products that require longer delivery times, House of Décor will track the order and provide you with updates on your delivery.

If you order multiple items from our website, you may receive multiple deliveries shipped by multiple carriers since items may be sent from different warehouse locations.

If you have any concerns about delivery times, please do not hesitate to contact us at info@houseofdecor.com.au.